Change to Your Participation
To enroll in the Melrose Community Power (MCP) program, use the Enroll/Change Product form and choose the product that best suits your budget and climate goals.
To change your electricity supply product, use the Enroll/Change Product form. There is no penalty, ever, to change from one product to another within the program.
To leave the MCP program, complete the Opt-Out form. This will return your electricity supply to National Grid Basic Service on the next available meter read.
Questions & Support
If you have questions about your participation for the term starting November 2024 going until December 2027, contact Direct Energy at (866) 968-8065, 8 a.m. – 8 p.m. EST Monday – Friday, 8 a.m. – 5 p.m. EST Saturday, or by email at aggregationsupport@NRG.com.
For general program questions, email support_ma@goodenergy.com or call (888) 228-8238 to reach Good Energy, the City of Melrose’s consultant that manages the Program. We will return your inquiry as soon as possible.
If you are on the Melrose Community Power Standard or Plus option, the payments you made for additional renewable energy are federally tax-deductible as charitable contributions. Your tax receipt from nonprofit renewable energy supplier, Green Energy Consumers Alliance, will be available at GreenEnergyConsumers.org/TaxReceipts.
Comments & Suggestions
Comments and suggestions about the program, please submit the contact form below. For general program questions, email support_ma@goodenergy.com.
Melrose Community Power is overseen by the Mayor’s Office.
Alternatively, call 888-228-8238 to reach Good Energy, the city of Melrose’s consultant that manages the Program.